Health plans seeing better outcomes for customer satisfaction

//Health plans seeing better outcomes for customer satisfaction

Health plans seeing better outcomes for customer satisfaction

Customer satisfaction among commercial health plan members has improved nationwide, but health insurers are still facing challenges when it comes to delivering on the financial and personal health expectations of their members.  That’s according to the J.D. Power 2019 Commercial Member Health Plan Study, which found health plans are still challenged with member expectations when it comes to co-pays for physician visits, coordination of care between different providers and when to use primary…

Article by [author-name] (c) Health Care News - Health Care News Headlines | Bizjournals.com - Read full story here.

By | 2019-05-14T16:03:00+00:00 May 14th, 2019|Healthcare|

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